Why did this error happen?
The cause of this error is highlighted in the screenshot below: Under the heading “
PayPal will use” you will find a menu which normally has the
preferred payment method selected. In some cases however, the preferred method is not set.
When the payment method is not set, PayPal will simply cancel the transaction when you click “
Agree and Continue” and send an error email.
Solution
To avoid this error, click on the menu under the heading “
PayPal will use” and set your preferred payment method to either your
PayPal account or your
Credit Card.
Once your payment method is selected you may click “
Agree and Continue” to complete the transaction successfully.
My payment method is set properly but I still get this error
Other factors that trigger this error message
- If your credit card is not properly entered
- If your credit card is not “verified” by PayPal
- If your credit card or PayPal account has no funds
If the error persists, please log into your Paypal account and contact PayPal support.
